Your current Locale is not set to New Zealand

Effects:

Jade Version: ALL
App Version: ALL

Issue Description:

This error occurs when the Windows System Locale is not set to New Zealand, either on your server or your workstation, or both.

Resolution:

To Resolve this you will need to follow the step by step guide below for Windows 10

  1. Click on the Magnifying Glass at the bottom left of your screen, then type Control Panel
  2. Click Control Panel (Desktop App)
  3. Double Click on Region & Language (If you cant see this click on View By in the top right corner and set to small icons)
  4. On the Format tab, change the Format to English (United States)
  5. On the Location tab, change the Location to United States
  6. On the Administrative tab, click Change System Locale
  7. Change the Locale to English (United States) then click ok
  8. This should prompt a restart of your Computer, Click Restart
  9. Upon reboot, Go to Start, Then Control Panel
  10. Double Click on Region & Language (If you cant see this click on View By in the top right corner and set to small icons)
  11. On the Format tab, change the Format to English (New Zealand)
  12. On the Location tab, change the Location to New Zealand
  13. On the Administrative tab, click Change System Locale
  14. Change the Locale to English (New Zealand) then click ok
  15. This should prompt a restart of your Computer, Click Restart
  16. This should have now resolved your issue, try ValBiz again

If this guide does not work for you, contact our support team on 0800 644 544